Returns & Exchanges
At Loose Leaf Tea Market, we want you to be completely satisfied with your wellness journey. If you are not happy with your purchase, we offer returns on unopened tea blends and accessories within 30 days of delivery.
Verify Eligibility
Ensure that your tea products are unopened with the original seal intact, or that your accessories are in their original packaging.
Contact Support
Email our customer care team with your order number and the reason for your return to receive a Return Authorization and shipping instructions.
Package Your Items
Securely pack the items in a sturdy box to prevent damage during transit and include a copy of your packing slip.
Receive Refund
Once our team inspects the returned items, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing